CloudHop IT is a Johannesburg-based AI-augmented software distributor building a frictionless path from vendor to value across Africa. We combine deep technical expertise, AI-driven operations, and a curated vendor portfolio to deliver enterprise security and cloud solutions.
Founded on the principle that distribution should be intelligent, automated, and partner-first, CloudHop is building toward a 10-person, AI-augmented team that operates at the efficiency of a much larger organisation.
Current Phase: Foundation (M1–4)
We are in the Foundation phase of a 12-month build, focused on establishing the MSSP platform revenue base, Cloudflare distribution margin, and productised services — with the business structured for sale-readiness by month 12.
CloudHop's highest-priority revenue line. We build and operate managed security service platforms for telco and enterprise clients across Africa.
CloudHop is an authorised Cloudflare distributor for sub-Saharan Africa. We resell Cloudflare's full product suite — Zero Trust, SASE, DDoS protection, CDN, and Workers platform — through our SI and reseller channel.
| Product Area | Description | Target Market |
|---|---|---|
| Zero Trust / SASE | Cloudflare Access, Gateway, WARP | Enterprise, Government |
| DDoS / WAF | L3/4/7 protection, managed rulesets | Telco, Financial Services |
| Workers Platform | Edge compute, Pages, R2, D1 | SaaS, Developers |
| CDN / Performance | Global CDN, Argo, Load Balancing | Media, E-commerce |
Productised, fixed-price services delivered by the CloudHop technical team. No time-and-materials. Every engagement has a defined scope, deliverable, and price.
CloudHop-built software products, all running on Cloudflare Workers + D1 + Pages. Built and maintained by the AI development team.
| Product | Description | Status |
|---|---|---|
| Pepper | AI Operations Manager — chat, actions, KPI dashboard, notes | Live |
| Lead Generator | AI-powered prospect identification and outreach | Backfill |
| DRM Platform | Deal registration and margin management | Backfill |
| Shield Admin | Safaricom Shield administration portal | Backfill |
| CloudHop CRM | Pipeline management, quota tracking, vendor reporting | Live |
| KPI Dashboard | CTO and CEO-facing metrics dashboard | Live |
| ZTNA Lab | Zero Trust Network Access demonstration environment | Backfill |
CloudHop operates with a core human team augmented by a named AI staff. Each AI agent has a defined role, a SOUL file (their identity and operating principles), and integrates with the CloudHop platform.
| Agent | Role | Interface | Status |
|---|---|---|---|
| Pepper | AI Operations Manager | pepper.cloudhop.it | Active |
| Cinnamon | Lead Developer | Claude.ai CTO Thread | Active |
| Paprika | DevOps Engineer | GitHub Actions | Active |
| Cayenne | SecOps Engineer | Cloudflare Cron | Month 2 |
| Maryke | Marketing Agent | Content pipeline | Month 2 |